General Questions

Q: How can I contact your team?
A: You can reach us anytime via our Contact Us page or email us at support@shoporia-us.com. Our team replies within 24–48 hours.

Orders & Payments

Q: Can I change or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours of purchase. Please email us as soon as possible.

Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Shipping & Delivery

Q: When will my order ship?
A: Orders are typically processed within 1–3 business days. You’ll receive tracking details once it’s on the way.

Q: Do you ship internationally?
A: Yes! We offer international shipping to most countries. Rates and times vary by destination.

Returns & Exchanges

Q: What if I received the wrong or damaged item?
A: We’re so sorry! Please contact us with your order number and a photo within 7 days, and we’ll fix it right away.

Q: How do I start a return?
A: Visit our Return & Exchange page for step-by-step instructions